Economic pressures and dynamic business environments can create complex IT challenges. With your business on the line 24x7, the availability of your infrastructure is more important than ever. HP Services works the way you do to resolve tough IT issues and help you get more value from your infrastructure investment. HP's highly skilled IT professionals can help you stay in control of critical information resources, provide consistent and predictable performance, and deliver access that is unquestionably secure. HP offers the industry's most comprehensive suite of proactive services and end-to-end environment protection with a single source of accountability. HP SupportPack Post-Warranty Service is an on-site, hardware support service. It includes phone support, labor, parts and required travel by HP to supply the service.