Epack 12plus Os Nbd/dmr F/ Dedicated Printing Solution

Introduction

HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.

Features

Number of years

1 year(s)

Type

On-site

Next Business Day (NBD)

Y

Service time (hours x days)

9x5

On-site support

Y

Compatibility

Scanjet Enterprise 8500 fn1, Digital Sender Flow 8500 fn1

HP segment

Business, Enterprise

Supplier features

Support type

Onsite repair

Place of service

Onsite

Warranty coverage

Post warranty

Coverage details

Standard workdays - 9 hours

Duration

1 year

Response time

Next business day response

Service method

Onsite repair

Additional support option

Defective media retention

Care Pack type

Electronic

Coverage period

12 month(s)

Warranty type

P