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3 Years On-site Service Nbd Mon-fri 8:00-17:00h For Primergy Tx150 S6 (incl Cru)

 Without VATWith VAT
Base Price:€92,71€112,18
Total:€92,71€112,18
Part Number: FSP:GA3S20Z00BEPY1
Language: BE
Minimum Order Quantity: 1
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Product Details

Introduction

On-site Service customer logs a call with the help desk over the telephone. The support technicians will attempt to resolve the problem using remote diagnostics or directly over the telephone. If this is not possible or when the process highlights that a specific component in the hardware must be replaced a Fujitsu Technology Solutions service partner will be dispatched to the customer site arriving within the contracted service time.

Specifications


Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 3 years
Response Time Next business day
Service Availability 9 hours a day / 5 days a week
Service & Support Details Extended service agreement - parts and labour - 3 years - on-site - response time: next business day - availability: 9 hours a day / Monday-Friday
Technical support - phone consulting - 3 years
.