HP eCare Pack 3 Years Standard Exchange (UG196E)

Introduction

HP Care Pack extends coverage for your HP product beyond the original factory warranty. The plan includes telephone technical support via a dedicated phone line, remote diagnostic services and hardware replacement during the extended coverage period.

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The information contained in this document is subject to change with or without notice. Hewlett Packard makes no warranty of any kind with respect to this information. Hewlett Packard specifically disclaims the implied warranty of merchantability and fitness for a particular purpose. Hewlett Packard shall not be liable for any direct, indirect, incidental, consequential, or other damage alleged in connection with the furnishing or use of this information.

Features

Number of years

3 year(s)

Compatibility

HP Deskjet 460c HP Officejet H470 HP Officejet J6410 HP Officejet 6500 HP Officejet 7310/7410 HP Officejet 4255/6215 HP Officejet 4355 HP Officejet J5780

HP segment

Business, Enterprise

Supplier features

Support type

Exchange

Place of service

Offsite

Warranty coverage

In warranty

Coverage details

Standard workdays - 9 hours

Duration

3 years

Response time

Exchange shipped within 4-7 business days

Service method

Standard unit exchange

Care Pack type

Electronic

Coverage period

36 month(s)

Warranty type

S

Logistics options

Customer ships defective, courier ships replacement