Value-priced Pick-Up and Return Service provides high-quality door-to-door hardware service. It includes telephone support; pick-up of your failed HP branded hardware unit; repair or replacement at a HP-designated repair center; and return of the operational unit to you.Choose Pick-Up and Return Service when you need to quickly access remote problem diagnosis and technical support; improve uptime and productivity with prompt repair services; obtain consistent, expert hardware support backed by HP.
|Type||Extended service agreement|
|Service Included||Parts and labour|
|Full Contract Period||4 years|
|Location||Pick-up and return|
|Service Availability||9 hours a day / 5 days a week|
|Service & Support Details||Extended service agreement - parts and labour - 4 Years - pick-up and return - availability: 9 hours a day / Monday-Friday ¦ Technical support - phone consulting - 4 Years - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 4 Years|