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HP eCare Pack 3 Years DMR NBD Onsite HW Support (UE342E)

 Without VATWith VAT
Base Price:€33,64€40,70
Total:€33,64€40,70
Part Number: UE342E
Language: UK
Minimum Order Quantity: 1
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Product Details

Introduction

HP 3 year Next Business Day Onsite plus Defective Media Retention Workstation Only Service

Specifications


Additional informationExcludes external monitor
Additional support optionDefective media retention
Care Pack typeElectronic
Code name990
Coverage period (month)36
Coverage windowStandard workdays - 9 hours
Datasheet publication number5982-6547ENA Rev. 14
Duration3 years
HeadlineHelp is on the line-or at your door
HeadlineSupport you can count on
HeadlineWe'll be there the next business day
Image legal disclaimerProduct image may differ from actual product
Key selling pointGet support for less than the average price of a new drive.
Key selling pointHP Care Pack Services delivered through accredited network of partners or by an HP engineer ensuring the best possible service.
Key selling pointIn-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week.[1]
Key selling pointKeep your hard drive and critical data if it becomes damaged. Plus receive an HP-qualified technician next business day onsite to repair your computing device, if the issue cannot be solved remotely.
Key selling pointOur support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person.
Key selling pointRetain your defective media for disposal in a way that meets your security standards, and receive high quality onsite and remote support from HP.
Legal disclaimer[1] Service levels and response times for HP Care Packs may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
Optional service featuresGain security and control when dealing with defective storage disks. HP will diagnose the problem, provide a replacement disk and let you keep the old one.
Optional service features, headerDefective Media Retention
Place of serviceOnsite
Product classification flagFixed CP with xrefs
Product descriptionHP 3 year Next Business Day Onsite plus Defective Media Retention Workstation Only Service
Product nameHP 3 year Next Business Day Onsite plus Defective Media Retention Workstation Only Service
Product numberUE342E
Registration requiredYes
Response timeNext business day response
Service featuresEnjoy the extra perk of access to helpful electronic and Web-based tools including firmware, patches, document searches, diagnostics, support forums and more.
Service featuresFix issues quickly and conveniently with remote IT experts ready to perform remote troubleshooting, diagnostics and problem resolution.
Service featuresRemote access to your system allows our experts to more easily and efficiently find the problem and correct it with your authorization.
Service featuresWe'll replace any parts or materials required to get your hardware back to working order so you can get back to work.
Service featuresWhen an issue requires in-person assistance, we'll be on our way the next business day[1]to get you back up and running as soon as possible.
Service featuresWhen complex incidents occur, we'll be ready. HP's formal escalation procedures enlist the skills of appropriate resources and third parties to get the job done.
Service features, headerAccess to electronic support information and services
Service features, headerEscalation management
Service features, headerHP electronic remote support solution
Service features, headerOnsite hardware support
Service features, headerRemote problem diagnosis and support
Service features, headerReplacement parts and materials
Service methodOnsite repair
Support typeOnsite repair
Tangible flagNo
UNSPSC code81111812
Warranty coverageIn warranty
Warranty typeS
.